Presentation Manager Help Guide
If you are experiencing problems with Presentation Manager, please review the following minimum requirements and frequently asked questions.


Minimum Requirements
Test Your System
System Configuration
Advanced Feature Requirements
Internet Browsers
Internet Connection
Cookies and JavaScript
Java Virtual Machine



System Configuration

To work with Presentation Manager, you will need any of the following Operating System/Browser combinations

  • Windows 7 / XP / Vista with IE 7.0+ or Firefox 3.5 or Mac OS 10.5 or higher with Firefox 3.x
  • A minimum screen resolution of 1024x768

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Advanced Feature Requirements

Some Presentations include advanced features. If your presentation includes any of the following features, you will need to be sure your System Configuration includes the related requirement.

  • Flash Clips  : Flash Player Version 10 or higher; 800Kbps internet connection or higher
  • Screen Share  : 800Kbps connection or higher
  • Simulive  : Windows Media Player (WMP) 9 or 10 or RealPlayer 10

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Internet Browsers
In order to access Presentation Manager, you must have Microsoft Internet Explorer 7 or later or Firefox 3.0 browser for Windows operating systems or Firefox 3.0 for MAC operating systems.

To determine the Internet Explorer version installed on your computer, complete the following steps:

  1. Open the browser.
  2. Click the Help menu.
  3. Click About Internet Explorer.
    The Internet Explorer Help screen opens and displays version information as well as cipher strength.
  4. Close the Internet Explorer Help screen.

You can download a newer version of Internet Explorer by clicking the icon below.

      

To determine the Firefox version installed on your computer, complete the following steps:

  1. Open the browser.
  2. Click the Help menu.
  3. Click About Mozilla Firefox.
    The About Mozilla Firefox screen opens and displays version information.
  4. Close the About Mozilla Firefox screen.

You can download a newer version of Firefox by clicking the icon below.

      

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Internet Connection
You will need a minimum Internet connection of 300Kbps or faster.

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Cookies and JavaScript
Your browser must have JavaScript enabled and is be able to accept cookies. If your browser currently does not have cookies or JavaScript enabled, contact your network administrator for assistance or refer on the information below.

To enable cookies support when using Internet Explorer 7.0 complete the following steps:

  1. Run Internet Explorer
  2. Click on "Tools" on the menu at the top
  3. Click on "Internet Options"
  4. Click on the "Privacy" tab
  5. Click on the "Advanced" button
  6. Select "Override automatic cookie handling"
  7. Select "Always allow session cookies"

To enable cookies support when using Firefox complete the following steps:

  1. Run Firefox
  2. Click on "Tools" on the menu at the top
  3. Click on "Options"
  4. Click on the "Content" tab
  5. Select "Enable JavaScript"
  6. Click on the "Privacy" tab
  7. Select "Accept cookies from sites"

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Java Virtual Machine
SUN Java Virtual Machine should be installed in your system to access Presentation Manager. Go to http://java.com/en/index.jsp to download the latest Java Virtual Machine.

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